In Europe and Spain, there are data protection regulations designed to protect your personal information, and our organization is required to comply with them.

That is why it is very important to us that you fully understand what we will do with the personal data we request from you.

We will be transparent and give you control over your data, using simple language and clear options that allow you to decide how we will handle your personal information.

If you have any questions after reading this information, please do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

Our company name: EXOJO SL Our Tax ID Number (CIF/NIF): B02211860 Our address: Pol. Ind. El Salvador II Vial D, 8 – 02630 La Roda (Albacete) Our contact phone number: 967 44 02 57 Our contact email address: ventas@exojo.es Our website: https://www.exojo.es

We’re here to help—please don’t hesitate to contact us.

How will we use your data?

In general, your personal data will be used to communicate with you and provide you with our services. They may also be used for other purposes, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary so that we can communicate with you and provide you with our services. To that end, we will provide you with a series of checkboxes that will allow you to decide clearly and easily how your personal information is used.

Who will have access to the information we request from you?

Generally speaking, only duly authorized personnel within our organization will have access to the information we request from you.

Similarly, entities that need access to your personal information in order for us to provide our services to you may also have access to it. For example, our bank will have access to your data if payment for our services is made by credit card or bank transfer.

Furthermore, public or private entities to which we are legally required to provide your personal data in order to comply with a law will also have access to your information. For example, tax law requires us to provide the Tax Agency with certain information regarding financial transactions that exceed a specific amount.

In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will first request your permission through clear options that will allow you to make a decision in this regard.

How will we protect your data?

We will protect your data with effective security measures commensurate with the risks associated with the use of your information.

To this end, our organization has adopted a Data Protection Policy and conducts annual controls and audits to verify that your personal data is secure at all times.

Will we transfer your data to other countries?

There are countries around the world that are safe for your data and others that are not as safe. For example, the European Union is a safe environment for your data. Our policy is not to transfer your personal information to any country that is not safe from a data protection standpoint.

In the event that, in order to provide you with the service, it is essential to transfer your data to a country that is not as secure as Spain, we will always request your permission in advance and implement effective security measures to mitigate the risks associated with transferring your personal information to another country.

How long will we retain your data?

We will retain your data for the duration of our relationship and for as long as required by law. Once the applicable legal retention periods have expired, we will delete your data in a secure and environmentally responsible manner.

What are your data protection rights?

You may contact us at any time to find out what information we have about you, to correct it if it is incorrect, and to have it deleted once our relationship has ended, provided that this is legally possible.

You also have the right to request that your information be transferred to another entity. This right is called “portability” and can be useful in certain situations.

To exercise any of these rights, you must submit a written request to our address, along with a photocopy of your ID, so that we can identify you.

At our offices, we have specific forms for exercising these rights, and we are happy to assist you in filling them out.

To learn more about your data protection rights, please visit the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind at a later time?

You may withdraw your consent at any time if you change your mind about the use of your data.

For example, if you were previously interested in receiving marketing communications about our products or services but no longer wish to receive them, you can notify us using the data processing objection form available at our offices.

If you believe your rights have been violated, where can you file a complaint?

If you believe that your rights have been violated by our organization, you may file a complaint with the Spanish Data Protection Agency using any of the following methods:

Online portal: www.agpd.es Mailing address: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001 Madrid By phone: Tel. 901 100 099 Tel. 91 266 35 17 Filing a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or legal representative.

Will we create profiles about you?

Our policy is not to create profiles about users of our services.

However, there may be situations in which, for the purposes of providing the service, for commercial reasons, or for other reasons, we may need to create profiles containing information about you. An example would be using your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will implement effective security measures to protect your information at all times from unauthorized individuals who may seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for any purposes other than those we have explained to you. If, however, we need to use your data for other activities, we will always ask for your permission in advance through clear options that allow you to make that decision.